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Frequently Asked Questions

How do I become a reseller at syroxtop.com.en'?

After reading our dealership terms, you can become our dealer by sending a message from whatsapp stating that you accept the terms.

For the terms and conditions of the dealership;

https://www.syroxtoptan.com.tr/syroxtoptan-com-tr-bayilik-sartlari-ve-kurallari

Do you have a physical store?
  • To all our products;only www.syroxtoptan.com.tr you can reach it via .
Can I Place an Order with My Credit Card?

You can make all your payments safely with your credit card during your purchases on SyroxToptan'. However, in credit card payments, the bank commission is paid to the customer both in one-time and in installment transactions. Our company has no profitability from these commissions received.

When and how will my invoice be sent? What can I do if he hasn't come?

7 days after your order is delivered to you, your e-archive invoice will be sent to the e-mail address registered in your membership. If you think that it did not arrive on the 8th'th day, please also check your spam folder by info@syroxtoptan.com.tr  ;you can send an email to the address. Unfortunately, we cannot send your invoice before 7 days are up for your support requests by mail.

Do You Send Invoices?

Yes. We issue invoices for all your services and payments.

Do You Have a Price Catalog?

syroxtoptan.com.tr it is already a digital catalog. Therefore, apart from this, we do not have a different catalog. 

How can I reach your call center?

Our Call Center provides service every weekday from 9:00 in the morning to 18:00 in the evening by calling 0 850 302 58 74 Dec.

Can I place an Order by phone or Whatsapp'?

For your information security, only you can complete your order yourself through our website.

How can I place an order at syroxtop.com.en'?

How can I place an order?

To place an order, just follow these steps:

You can add the products you want to buy from the product pages to your cart by clicking on the 'Add to Cart'October button.

You can select one of your registered addresses from the pay screen, or add a new address information.

If you want to enter your card information on the same screen and pay in installments, you can complete your payment transaction by selecting one of the installment options. Then I read and approve the "Preliminary Information Conditions' and the Distance Sales Contract'." after clicking on the option, you can complete your order by clicking on the "Pay" button.

After completing the pay processing, the statement "Your Order has been Received" will appear on the screen.

Which Shipping Company Do You Work With?

Syroxtoptan.com.tr it carries all its orders with MNG Cargo as standard. You can contact us for your requests other than this.

How many days will the delivery take place?

Usually orders are delivered to the cargo the next day. However, due to the fact that we take into account all kinds of mishaps, delivery takes place in a maximum of 5 working days. 

Are your products guaranteed?

All our products are guaranteed. Please check out our Refund Guarantee policies for more detailed information.

When Will My Order Be Shipped?

Syrox Wholesale usually works in the form of all orders the next day. However, in some cases, due to reasons such as the cargo courier not arriving, it gives a maximum period of 3 working days. For this reason, we kindly ask you to take into account 3 working days when placing an order.

What are Your Working Hours?

You can contact us on weekdays between 09:15 - 18:00.Dec.
For our contact page click.

Are your products guaranteed?

All our products are guaranteed. Please check out our Refund Guarantee policies for more detailed information.

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